Terms of Service

This policy applies to purchases from vitruvi in Canada and to the Vitruvi products offered on this store.

Eligibility and accounts

You must have legal capacity to enter into a purchase contract and must provide accurate, current information. You are responsible for keeping account credentials secure and for activity under your account.

Products, prices, and inventory

We work to present product descriptions, images, prices, and availability accurately. Screen display and production variations may occur. Prices are shown in the currency presented at checkout. Inventory and offers may change before an order is accepted.

Orders

An order is an offer to purchase. We may decline or cancel an order where payment authorization fails, inventory is unavailable, information is materially inaccurate, fraud or misuse is reasonably suspected, or an obvious pricing error occurs. If payment was collected for a cancelled order, the appropriate refund is issued.

Acceptable use

You may not use the store for unlawful, fraudulent, abusive, infringing, security-disrupting, or automated scraping activity, or interfere with the store or other users.

Intellectual property and third parties

Store content, branding, and materials are protected by applicable intellectual-property law. Third-party services and links may have their own terms and privacy practices, and their availability is not guaranteed by us.

Liability

To the extent permitted by applicable law, we are not responsible for indirect, incidental, or consequential loss arising from use of the store. Nothing in these terms limits liability or consumer rights that cannot legally be excluded.

Shipping and returns

Our Shipping Policy and Refund Policy form part of these terms and explain delivery, returns, and refund timing.

Governing law and updates

These terms are governed by applicable Canadian law and the laws of New Brunswick, without limiting mandatory consumer protections. We may update these terms by posting a revised version on this page. The version available when an order is placed applies to that order unless the law requires otherwise.